Event Operations & Workforce Manager

A varied, hands-on role combining event workforce management, staff travel, supplier management, event operations and staff welfare. Build and manage the volunteer workforce required to deliver each XENOM competition, developing relationships with gyms, coaches and fitness communities to create a reliable pool of judges, athlete support teams and event workforce.

• —Develop and deliver the workforce plan for each event with the Operations and Competition teams
• —Recruit and manage event workforce across judging, athlete management and event support roles
• —Build strong relationships with CrossFit affiliates, functional fitness gyms, coaches, universities and sporting communities
• —Create a growing network of repeat XENOM workforce members across different markets
• —Manage applications, communications, rostering, attendance and contingency planning
• —Develop strategies to improve retention, reliability and progression
• —Work with the Competition team to ensure technical requirements and competencies are understood and met
• —Coordinate paid local support where required for recruitment, language and onsite support
• —Own and develop XENOM's workforce management systems and reporting
• —Manage XENOM's appointed travel and accommodation suppliers
• —Coordinate flights, rail, hotels and rooming lists through appointed suppliers
• —Manage changes, cancellations and travel disruption
• —Monitor travel and accommodation costs against budget
• —Develop consistent travel processes as the event calendar grows
• —Act as a key operational support to the Head of Operations from planning through to onsite delivery
• —Take ownership of defined operational workstreams for each event
• —Coordinate the equipment, technology and resources required by XENOM's travelling team
• —Manage sourcing and procurement of operational equipment and services
• —Maintain XENOM's travelling event operations kit and ensure it is event-ready
• —Support event setup, operational readiness and onsite problem-solving
• —Develop repeatable checklists, processes and systems across the global event calendar
• —Plan and manage Staff HQ at each event
• —Coordinate crew catering, refreshments and welfare requirements
• —Manage crew clothing, accreditation, crew communications and radio distribution
• —Ensure staff and contractors receive the information and resources needed to perform their roles effectively

• —Strong live event experience
• —Experience managing temporary staff, volunteers, event crew or workforce
• —Excellent organisation and project management skills
• —Experience managing multiple workstreams and deadlines
• —Strong communication and relationship-building skills
• —Confidence managing suppliers, partners and freelance teams
• —A practical, solutions-focused approach with strong attention to detail
• —Confidence taking ownership and working independently
• —Willingness to travel internationally and work weekends during event periods
• —Experience within functional fitness, CrossFit or the wider fitness industry
• —Existing relationships with gyms, coaches, judges or fitness communities
• —Experience working on mass-participation sporting events
• —Experience recruiting and managing large volunteer or temporary workforces
• —Experience using workforce management or rostering software
• —Experience coordinating international staff travel and accommodation

• —Enjoys variety and taking ownership across diverse workstreams
• —Comfortable moving between planning, supplier management, relationship building and hands-on event delivery
• —Thrives in a fast-moving event environment with competing priorities
• —Interested in helping shape the future structure of XENOM's global Operations and Workforce team

£45,000–£55,000 depending on experience